Homes and businesses

Panic alarms

A way of raising the alarm without having to explain yourself first, for a shop counter, a lone worker, or somebody living on their own.

Where they earn their place

The common cases are a fixed button under a reception desk or till, a portable one for somebody working alone, and a unit in the home of an elderly or vulnerable relative.

What they have in common is that pressing a button has to be faster and less conspicuous than getting a phone out and explaining a situation to somebody.

Monitored or audible

An audible panic alarm makes a noise where it is, which is often enough to interrupt what is happening. A monitored one signals an alarm receiving centre, which can escalate to keyholders or the emergency services.

Which is appropriate depends on who is meant to respond and how quickly. We will talk that through rather than default you to the more expensive option.

Personal and medical alarms

The same thinking extends to personal alarms, carried rather than fixed to a wall, and to medical alarms: a button that notifies friends and family, or an ambulance, when somebody needs help.

If you are looking at one for a relative, the useful decisions are about who gets notified and what happens next. That is a conversation, and the survey is free.

Alongside an existing system

Panic alarms can usually be added to an intruder system already installed rather than run as something separate, so there is one system to arm, test and service.

If the existing panel is somebody else's, we would want to look at it first.

Common questions

Can it alert a family member rather than a monitoring centre?

Depending on the system, yes. An activation can notify nominated people instead of, or as well as, a monitoring centre. Tell us who needs to know and we will design around that.

Is it suitable for an elderly relative living alone?

It is one of the more common reasons people ring us about them. What matters is that the unit is genuinely easy to use under stress, so we would rather show you the options than describe them here.

Related

Not sure what you need?

That's normal – most people aren't when they first call.

Tell us what you're trying to sort out and we'll talk through the requirement, explain the options and recommend what would be appropriate for the property or site.